Supplier News & New Products

GEA Westfalia Separator Opens New Western Region Repair,Service, Training, Parts Distribution and Sales Center

Date Posted: September 26, 2008

Northvale, NJ—GEA Westfalia Separator, Inc. recently opened a new, full-service facility in Patterson, CA.

The 24,000 square foot building features a complete shop for repair and service of all clarifiers, separators and decanters.

The building also houses a full parts inventory and a training center that will allow demonstrations of both individual machines and complete systems for customers.

"Our goal in opening this new center is to enhance our service and repair offerings to customers west of the Mississippi," said Michael J. Vick, president, GEA Westfalia Separator, Inc.

"We want to be able to get machines requiring repair back to their production lines sooner, saving our customers' time and money," Vick added.

The $5.5 million facility makes Westfalia Separator the only North American centrifuge supplier to offer both East and West Coast repair shops.

Each shop contains all the proprietary equipment required to service separators and decanters.

Shop personnel at the California facility are under the direction of a company-trained certified safety officer.

"Our technicians have almost 60 years in combined experience with Westfalia Separator and several staff members have apprenticed and trained at corporate headquarters in Oelde, Germany," Vick noted.

When equipment enters the facility it is processed following the company's rigorous and proven inspection procedures, with cleaning accomplished using an automated and controlled system.

This helps expedite any necessary repairs.

Once repairs are complete, every aspect of the machine is tested to ensure optimal and safe operation before shipment back to customer locations.

"At Westfalia Separator we maintain a keen focus on the safe operation of our equipment," Vick said.

"To this end, we are dedicated to providing customers with the professional assistance they need to keep their separators up and running in both a safe and efficient manner," Vick continued.

The new facility will also serve as home base for the company's western region sales force.

Sales engineers with expertise in all markets will work out of this facility.

To contact service or sales professionals at this location, call 510-259-1100.

For more information, call 201-784-4319.

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